Privacy Policy
MyWardrobe is committed to ensuring that your privacy is protected. In order for you to understand what data we may collect from you, why we collect it and how it is used, we have provided you with our privacy policy which we recommend you read carefully as we respect your privacy and want to be transparent with you.
What personal data we may collect?
We may collect the following data about you:
· Registration details: When registering with our company or placing an order, the information you give us may include your name and title, email address, phone number, address, date of birth, financial and credit card information, account password and login details
· Purchase data and history: When purchasing from our site we may collect information regarding the details of the order such as the price, size, reference number, date of purchase, payment details and shipping and billing address.
· Technical information: This includes information about your browser type and version, mobile device and its Unique Device Identifiers (UDIs), the IP address, login details, time zone setting, operating system and platform
· Information about your visit: We may collect information about your visit on our website such as, the products you’ve viewed or searched for, the length of the visit, page interaction information and page response times
· Additional information: We may collect your preferences such as marketing emails preferences, information you give regarding feedback, shopping preferences or details to help us propose items for you and when you enage with our social media platforms
When is this data collected?
· When you make an online purchase on our website
· When accessing our website
· When you contact our customer service team
· When you engage with us on any one of our socal media platforms
How and why is your information used?
We use the information collected for various purposes in order to enhance your experience when using our website and allow you to make purchases with us. We do this in order to perform our contract with you and to carry out our obligations.
· To enable you to register on our website and help us identify you
· To fulfill your order and to deliver your goods
· To send you transaction-related emails or push notifitcations such as, confirmation of order, tracking number, changes/updates, reminders, moderation messages, offers, newsletters and promotions
· To manage any issues during the order
· To provide you with information related to similar items you’ve searched for or purchased
· To allow you to contact our customer service for help or to provide us with feedback
· To help us improve our website based on your feedback and analysis of how you use our website, what you search for and what you purchase
· To prevent or detect fraud or other crimes
· To be able to record any defaults or issues with orders
· To tailor your experience online and send you personalised emails
· To allow you to participate in interactive features on our website
· To offer a better website experience
· To allow you to engage with our social media platforms
· To deliver relevant advertising to you
Your rights
You have a number of rights relating to your personal data and what happens to it. This includes:
· Ask us not to process your personal data for marketing purposes
· Be informed about the use of your personal data
· Require us to delete your personal data
· Require us to correct any mistakes made in your personal data
· The right to access all the personal data that we hold on you
· The right to withdraw your consent from electronic marketing
· The right to transfer your data to another service provider
Storage of personal data
The data that we collect from you may be processed by staff who work for us or for our suppliers. We only store data which is necessary and it is stored on our secure servers. We will keep your personal data as long as you are a registered user of our website and we will delete any data that is no longer needed for the original intended purpose or for legal obligations.
Security
We take security very seriously, so we use various strategies, controls and measures to keep your data secure. We use Secure Socket layer (SSL) technology to encrypt the data between your browser and our servers to protect your information from unauthorised use or disclosure. You are responsible for keeping your password confidential however, in an unlikely event of a security breach, you must notify your credit card provider. Unfortunately, although we use very secure systems to try to prevent unauthorised access, we cannot guarantee the security of your data transmitted to our site and therefore, any transmission is at your own risk. If you have received an email which appears to be fraudulent please contact us immediately.
Changes to our privacy policy
We will update our Privacy Policy when necessary to reflect changes in the law or otherwise. Any changes made in the future will be posted on this page and you will be notified if necessary. Please review our Privacy Policy for any updates or changes
Contact
If you have any questions regarding this Privacy Policy, please contact: info@mywardrobe.shop